Pam is an insurance expert with more than 30 years in the industry. She specializes in alternative markets including captives, risk retention groups and public entity pools. A leader with the ability to communicate effectively within all levels of an organization, she is a consensus builder who easily builds trust with groups, departments and individuals within an organization.
Before founding Collins Consulting, Pam was an auditor with KPMG LLP, where she focused on the insurance and banking industries. Earlier experience included serving as an internal auditor for an international manufacturing company and as a financial analyst for a national retail chain.
In 2009, Pam was named by Business Insurance magazine as a “Woman to Watch” in the global insurance market.
Pam holds a MS in professional accountancy from Walsh College and a BA in economics and management from Albion College. She has been a CPA since 1991 and holds P&C and surplus lines licenses in 17 states.
John has more than forty years of experience in the insurance industry. Prior to joining Collins Consulting in 2006, he successfully managed the start-up of the alternative risk transfer division for Swiss Re America, expanded Swiss Re’s global ART penetration, led the strategic transformation of the Argonaut Insurance Co., and drove successful turnarounds at American International Group.
Having spearheaded the development of numerous risk financing solutions and proactive claims management and risk control programs, John understands risk and how to manage it creatively. With his extensive operating experience, John brings to our clients practical strategies for driving quality service and profitable growth.
John holds a BA from Brown, an MBA from New York University and is the former chairman and current member of the Board of The National Center for Learning Disabilities.
Dan has more than 35 years of experience working with governmental entities. His career began as a lawyer in the Escambia County Attorney’s office. In 1988 he joined the Hunt Insurance Group, a TPA which specialized in creating and managing law enforcement public entity pools. While at the Hunt Group, Dan oversaw operations of three Florida Sheriff insurance programs which included WC, liability, and auto. In 2013 the Florida Sheriffs brought operations in-house and Dan was named the chief operating officer of the newly created Florida Sheriffs Risk Management Fund.
Dan has been involved in every facet of governmental pool operations and has personally managed significant liability claims in addition to an in-house claims operation of attorneys and adjusters for over twenty years. During his time with the Sheriffs’ pools, Dan was instrumental in moving them from a negative financial position to more than $100 million in net assets. The Sheriffs’ pools more than tripled in size during Dan’s tenure and, under his leadership, enjoyed one of the lowest expense ratios in the industry.
Dan holds a BA from Eckerd College and juris doctorate from Florida State University.
Phil has more than 40 years of technical underwriting and management experience. During his 20-year tenure at AIG he led the development, implementation and oversight of underwriting activities and strategic planning. He also restructured and integrated all of AIG’s domestic and international casualty operations into one cohesive business unit.
Most recently Phil was head of underwriting services at the New York Workers Compensation Insurance Rating Board. There he simplified and updated the classification system and dispute resolution process while reducing staff and increasing efficiency. Previously at Swiss Re and North American Re he held positions in both the underwriting facultative and treaty reinsurance departments supporting public entity pools and other alternative markets as well as traditional, regional insurance companies. Phil is a subject matter expert for risk retention groups, risk purchasing groups, captives, and loss-sensitive programs.
Phil holds a juris doctor degree and studied executive development at Northwestern University and the University of Michigan.
An experienced city management professional and entrepreneur, Doug has more than 16 years of experience in city management in more than 10 communities in the greater Chicagoland area. He holds a master of public administration degree, specializing in urban management and is a credentialed manager of the International City/County Management Association. He is the owner and principal consultant of Dynamic Performance Consulting (D/B/A InnoGov), a management and technology consulting firm. He is also president of eAllianceGOV, a software company specializing in smartbots and artificial intelligence. Doug also serves as the program director of SelectChicago, a program comprising 25 communities and economic development organizations designed to attract foreign direct investment to the greater Chicago area.
Annual strategic master technology plan | eight years
Document scanning program system comprising more than 1M pages
Custom electronic board-packet process with board iPads
New website and social media
Replacement of multi-camps wi-fi system consisting of 70 wireless access points
Online video streaming (lincolnwood.tv)
Seven software implementations (Firehouse, Springbrook ERP, Laserfiche Document Management, RecTrac Recreation Software, DACRA Adjudication, Accela CRM and mobile app, New World Police Records Management)
Responsible for $158,575 ShoreTel VOIP telephone system
1,200-foot fiber-optic connection between the municipal center and aquatic center and 4,142-foot fiber-optic connection between the municipal center and public works facility.
75-unit security camera replacement with video server, access control, and alarm system